As we navigate through these times of uncertainty and try to manage our business in the uncharted territory of lock-downs and stay-at-home orders, the well-being of our employees and customers remains our absolute priority. We understand the concerns and uncertainty caused by COVID-19, and we are here to help and reassure you. As our company’s warehouse remains operational, we wish to give you some peace of mind knowing that we have strict procedures in place that keep our products safe and clean. Here at Pillow Company, we realized early on that cleanliness and protection were absolute key in having safe production lines. For weeks now, our employees have been working with a timer that rings every 30 minutes. When it does, all surfaces are thoroughly disinfected and everyone is required to wash their hands extensively to ensure that work stations remain pristine. Our employees have always worn scrubs & hair nets and this continues through these difficult times.
When we receive supplies or deliveries, they do not enter our warehouse immediately. Items are safely unpacked outdoors, contents are aired for 2-3 days when possible, and packing materials such as boxes are immediately disposed of. Through all of these procedures, hands are washed frequently to prevent any kind of cross-contamination. Please know that all our materials are sourced from within the United States, and that our suppliers apply the same care and precautions that we do.
With millions of people on furlough, we realize that making purchases during these uncertain times may be a daunting experience. We encourage all of our customers to use our coupon code to get a 10% discount on all our products. Please type in our coupon code (called Relax11) during check-out to apply these useful savings to your purchase.
While this challenging situation for our country continues, we remain committed to providing a healthy, organic pillow line that will ensure restful sleep and offer relief from headaches & shoulder pain. To help ease the stress that we are all coping with during these trying times, we are including a free Relaxation Eye Pillow with every order.
We appreciate you! Please stay safe, and don’t hesitate to let us know if we can be of any assistance!
Your Support Team at Pillow Company